Frequently Asked Questions
Do you require a deposit?
Yes, we require a $50 deposit to book your rental, that is applied to the total cost. The remaining balance will be due 36 hours before your event.
Will the inflatable be clean?
Yes, we clean and sanitize the inflatable after every rental.
Inclement weather?
Please have a 'plan b' for weather related issues. We cannot set up our inflatables if there is a 40% chance of rain or if winds exceed 15mph. All weather related cancellations will be provided a rain check, with ability to reschedule for up to 1 year.
Do you set up outdoors?
We do! We cannot set up on gravel, rocks, dirt, or uneven ground. Please make sure we have a large enough space and access to an outlet.
Is there a delivery fee?
We do charge a delivery fee outside a certain distance from our location. It will be calculated at booking.
Changes and Cancellations?
We are happy to make changes up to 10 days prior to your event so we can plan accordingly. If you cancel within 10 days of your event date, it will result in a loss of deposit.